Unfortunately, unless there is a fault with the item or doesn't match the description as advertised we cannot offer a refund.
- Products that have been used
- Products that aren’t in a re-saleable condition, or not in their original packaging
- Personalised or made to measure products
From time to time, mistakes can occur when packing your items. If you have received an incorrect or damaged item, or find your product is faulty, please get in touch and we will be happy to help.